FAQ

  1. Q: What is Groupbuy88.com - Savings up to 90% on thousands of items?

    A: Groupbuy88.com is a group buying site allowing you to shop internationally with the buying power just like a wholesaler, just without any minimum order. Why pay retail when you can buy wholesale! Each day, Groupbuy88.com features an unbeatable deal on the best stuff to import directly from the manufacture to you. By promising manufactures a minimum order quantity, we get discounts you won't find anywhere else. We get you the pricing the wholesaler gets. At Groupbuy88.com, we are committed to bring you massive savings on a daily basis.

  2. Q: I like today's deal, how do I get it?

    A: Just click "BUY" before the offer ends. We will process the payment at the time you press "BUY". If the minimum number of people sign up, the deal is ON and we will send you a link to of your Voucher where you can redeem it at Myasiatrade.com or our other merchant's website. If not enough people join, no one gets it (and you will be refunded), so invite your friends to make sure you get the deal!

  3. Q: What form of payment do you accept?

    A: Groupbuy88.com only uses PayPal as our payment gateway. You may use PayPal or credit cards to pay for your order via PayPal.

  4. Q: I purchased a deal, how do I redeem it?

    A: Once you purchased a deal and the deal is on, you will receive your coupon/voucher be email with detailed redemption instructions usually followed by a link. By clicking on the link, it will redirect you to get your deal. The standard procedure may vary depending on merchants, but we promise that it's easy!

  5. Q: What happens if a deal doesn't reach its required minimum number of purchasers?

    A: If not enough people sign up, then Groupbuy88.com will refund your order immediately (usually this takes up to 48 hours at the deal expiry for a full refund).

  6. Q: Does the product I purchase comes with any warranty or after sales support ?

    A: If the product(s) you purchase is being support by Myasiatrade.com, then you may contact Myasiatrade.com online support directly for any post sales services and support. If it is being process via Merchant's website. You have to contact that particular Merchants for any post-sales support.

  7. Q: What is a coupon/voucher? How do I use it?

    A: You will receive a coupon/voucher in your email inbox along with a link to claim your deal. By clicking on the link, it will redirect you and just follow the redemption instructions.

  8. Q: If I have a question, who do I contact prior to making a purchase?

    A: Groupbuy88.com is a division of Myasiatrade.com. You may contact us via Email at (support@groupbuy88.com), LIVE Chat at this URL -(http://www.resellermap.info/Live_Chat.html), MSN (myasiatrade@hotmail.com) or simply contact us by phone at (1-866-608-6998)

  9. Q: If I have a product and wish to sell through Groupbuy88.com, who should I contact ?

    A: Please send your request to groupbuy88@myasiatrade.com and one of our representative will contact you shortly.

  10. Q: I made the order already but I changed my mind and don't want it anymore. What should I do ?

    A: Unfortunately, once you place an order, it is consider a FIRM deal and we cannot process a refund to you unless the deal does not reach the minimum sign up. Therefore, please check the offer again and make sure you really wish to have this deal before making a purchase.

  11. Q: The deal is ON, and I claimed my order at myasiatrade.com/merchant already, how will the shipment arrive to me ?

    A: ALL shipments will be ship via airmail with tracking number. Once the order is shipped, you will receive an email with your order shipment information.

  12. Q: Can I suggest a particular product or type of products I wish to see at Groupbuy88.com?

    A: Yes, simply send us your thoughts at support@groupbuy88.com or send us a DM at our Twitter (twitter.com/groupbuy88).

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